7p779 Privacy Policy — Your Information Is Completely Safe

1Introduction and Overview

7p779 (referred to hereinafter as "we", "our", or "the platform") is a trusted online casino and cricket betting platform in Bangladesh. We take the protection of your personal information very seriously. This privacy policy explains what types of information we collect when you use our website https://7p779.cam, how that information is used, with whom it may be shared, and what measures we take to protect your information.

By registering on or continuing to use our platform, you agree to the terms of this privacy policy. If you have any questions about this policy, please contact us at any time.

2What Information We Collect

The 7p779 platform collects the following types of information in order to operate smoothly and securely and to provide you with the best possible service:

2.1 Registration and Account Information

When you open an account on our platform, we collect:

• Full name
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• Password (always stored in encrypted form)
• Preferred currency (Bangladeshi Taka / BDT)

2.2 Identity Verification Information (KYC)

To ensure security and comply with financial regulations, we may collect:

• National ID (NID) or passport copy
• Passport and visa information for non-residents
• Proof of address (utility bill, bank statement, etc.)
• Payment method verification documents

2.3 Financial Transaction Information

• Deposit and withdrawal history
• Records of payments made via bKash, Nagad, Rocket, or bank transfer
• Transaction amounts and date/time

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories
• Bonus and promotional offer usage details
• VIP points and rewards records

2.5 Technical Information

• IP address
• Browser type and version
• Device type (mobile, tablet, computer)
• Operating system
• Session duration and activity logs
• Website visit times and page navigation information

3Purpose of Information Use

7p779 uses collected information only for the following specific and legitimate purposes:

• Account management: For registering, verifying, and maintaining your account.
• Service delivery: For providing games, betting, payment processing, and bonuses.
• Customer support: For assisting you with complaints, questions, and issues via 24/7 live chat and email.
• Security assurance: To prevent fraud, money laundering, and illegal activity.
• Age verification: To confirm that all users are aged 21 or above.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: For analysis to improve platform performance and user experience.
• Communication: For sending important updates, security alerts, and account-related notifications.
• Responsible gaming: For monitoring your gaming behaviour and providing support where potential issues arise.

4Cookies and Tracking Technology

The 7p779 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience when visiting our website.

4.1 Types of Cookies We Use

• Essential cookies: Essential for the basic functioning of the website. Used to maintain login sessions and ensure security.
• Functional cookies: For remembering your preferences, such as language selection and saved login information.
• Analytics cookies: For analysing website traffic and user behaviour, which helps us improve our service.
• Security cookies: For detecting and preventing fraudulent activity.

4.2 Cookie Control

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may mean that some important features of the website do not work correctly. By continuing to use our platform, you will be considered to have consented to the use of cookies.

5Sharing Information with Third Parties

7p779 does not sell, rent, or commercially transfer your personal information to third parties. However, for the purpose of operating the service, information may be shared in a limited way in the following cases:

5.1 Payment Processors

Information necessary to process deposits and withdrawals through payment methods such as bKash, Nagad, Rocket, and bank transfer is shared with the relevant financial institutions. This information is used solely to complete transactions.

5.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft may access your player ID and gaming session information in order to operate games. This information is used solely for the purpose of delivering gaming services.

5.3 Technical Service Providers

Trusted organisations that assist in maintaining the technical infrastructure of our platform, such as cloud hosting and cybersecurity services.

5.4 Legal Obligations

We may be required to disclose information under an order of a competent court, a government directive, or the requirements of a legal process. In addition, information may be provided to relevant authorities in connection with anti-money laundering efforts and fraud investigations.

6Data Protection Measures

7p779 uses industry-leading security technology to protect your personal and financial information. Our security measures include:

• SSL/TLS encryption: All data transmitted between the website and our servers is protected by 256-bit SSL encryption.
• Password encryption: All passwords are hashed using strong cryptographic algorithms and stored securely — they are never stored in plain text under any circumstances.
• Two-factor authentication (2FA): An additional layer of security to protect your account.
• Firewall and DDoS protection: Protection against unauthorised access and cyberattacks.
• Secure data centres: Our servers are housed in highly secure data centres with 24/7 physical and digital security.
• Regular security audits: Regular system testing and vulnerability identification carried out by independent cybersecurity experts.
• Staff training: All members of our team have undergone strict training on privacy and data protection and are bound by confidentiality agreements.
• Access control: Only authorised staff may access user information, and only when there is a specific need to do so.

7Your Rights

7p779 recognises and respects the following rights you have regarding your data protection:

7.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. We will respond within a reasonable time upon receiving such a request.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may contact us to correct or update it.

7.3 Right to Delete Information

In certain circumstances you may request the deletion of your personal information. However, this may not be fully possible if information must be retained for legal reasons.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. However, in some cases we may be obliged to continue processing due to legal obligations.

7.5 Right to Opt Out of Marketing Communications

You may request to opt out of our promotional emails or messages at any time. Please contact us to do so.

8Data Retention Period

7p779 retains your personal information only for as long as it is needed. The retention period is determined on the basis of the following:

• Active accounts: All information is retained for as long as your account remains active.
• Closed accounts: Even after an account is closed, financial transaction and identity verification information is retained for a specified period in accordance with legal requirements.
• Dispute resolution: Information required in connection with any ongoing legal dispute or investigation is retained until the matter is fully resolved.
• Technical logs: Generally retained for 6 to 12 months.

Once the need for retention has ended, we delete the information or anonymise it using secure methods.

9Privacy of Minors

7p779 is an age-restricted platform. Our services are for users aged 21 and above only. We do not knowingly collect any personal information from minors.

We verify age at the time of registration. If we find that a minor has created an account on our platform, we will immediately close that account and delete all associated information.

10Policy Changes

7p779 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• By publishing a special notice on the website
• By sending a message to your registered email address
• By obtaining your consent to the updated policy when you log in to the platform

Each version of the policy will clearly state the date of the most recent update. We recommend that you review this page periodically.

Continuing to use our platform after a policy change will be considered as your acceptance of the revised policy. If you do not agree with the changed policy, you may request to close your account.

11Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We try to process your requests as quickly as possible. For complex privacy-related matters, it may take a little longer to receive a response.

For more information, please also read our Terms & Conditions and Responsible Gaming pages.